Shipping Policy

Thank you for shopping with 【请替换：店铺名称】. We strive to get your order to you as quickly and efficiently as possible.

Order Processing Time

All orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day. Please note that during busy periods, processing may take a bit longer. We appreciate your patience!

Shipping Time

Once your order is shipped, standard shipping within the United States typically takes 5-10 business days to arrive.

Shipping Fees

Shipping fees are calculated based on your shipping address, the selected shipping method, and the weight and size of your order. All shipping costs will be displayed at checkout.

Where We Ship

We currently offer shipping within the United States. If you have questions about shipping to other locations, please contact our customer service team.

Order Cancellation

You may cancel your order within 24 hours of placing it. After this window, we cannot guarantee cancellation as your order may have already entered processing or shipping.

Returns and Refunds

If you wish to return an item, you may do so within 30 calendar days from the delivery date. To be eligible for a return, items must be unused and in their original packaging.

Customers are responsible for return shipping costs unless the item is defective, damaged upon arrival, or incorrect. Please contact us promptly if your order meets any of these criteria.

Once we receive and inspect your return, please allow 5-7 business days for your refund to be processed.

Tracking Your Order

After your order has been shipped, you will receive a shipping confirmation email with tracking information. It may take 24-72 hours for tracking details to update.

Shipping Issues

Please ensure your shipping address is accurate and complete before submitting your order; we are unable to make address changes after shipment. If delivery fails due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

If you miss a delivery, carriers typically leave a notice with instructions to arrange pickup or redelivery.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please notify us within 7 days of delivery. We will work diligently to resolve the issue. Have your order number and photos (if available) ready when you contact us.